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Chubb Assistance

Medical, legal and personal referral services provided by Chubb Assistance:

  • Worldwide 24 hour telephone access to Chubb Assistance Network
  • Emergency travel assistance
  • Emergency medical evacuation
  • Medically supervised repatriation
  • Assistance in replacing a lost or stolen passport
  • Legal referral assistance
  • Interpreter access and referral
  • Compassionate visit if travelling alone
  • Assistance in tracing delayed or lost luggage
  • Payment of approved medical services by claims process or redirection of hospital accounts to Chubb

For more information about Chubb Assistance, please visit our website at

For further information or to speak to one of our customer service representatives, please call 1800 628 020

Traveller Insure is issued and underwritten by Chubb Insurance Australia Limited ABN 23 001, AFSL No. 239687 (Chubb). Fairfax Media Publications Pty Limited (ABN 33 003 357 720) (Fairfax) is an authorised representative of Chubb(AR No 000277278 ). Chubb and Fairfax provide general advice only and do not consider your objectives, financial situation or needs. To decide if this product is right for you, please read the Traveller Insure One Trip Cover Combined Policy Wording and Product Disclosure Statement (PDS) and the Traveller Insure Annual Cover Combined Policy Wording and Product Disclosure Statement (PDS). Please also see the Chubb Financial Services Guide and Chubb Privacy Policy.

* Cover is subject to the terms, conditions, exclusions and limits as set out in the relevant PDS.